How to check a user profile and see where and when he logged into your hotspots
Use case
You may need to see user details or check a user's location. To do this, go to the identities page on the admin console.
Prerequisites
- Must have access to Cloudi-Fi Admin Portal
- Have a user profile logged in
1. Identity search and filtering by date and criteria
Go to User Accounts to search identities within a timeframe based on criteria such as the identity's creation date, last connection, or validity start or end date.
Once the list is displayed, you can use the quick filter field to refine further the results based on text input. For example, you could filter by the username, the sponsor email, or the profile type.
2. User account details and connection overview
To see the details about a specific user, click on the eye icon on the right of the user identity. This action will display all available user details such as language, last login, authentication type, etc.
Additionally, on the right side of the screen, you will find a section where you can view all the individual connections this user has made.
You can also contact Cloudi-Fi support for any doubts.