Step-by-step instructions to create and update a Guest account using Lobby feature
As a company, you might experience many visitors and even employees wanting access to the Internet for their personal devices or laptops. Often, as a company, a person is dedicated to doing this: A receptionist giving manual access. Thanks to the Lobby Menu, you can easily simplify this process and create and edit visitor profiles. These credentials can be printed.
This feature is useful and easy to use. Furthermore, it is very secure. You only have access to the visitor profile information. No other information is accessible.
As an Administrator, you need to check that Lobby access option is activated for your Administrators profiles. To customise your Administrators profile, please see our documentation (Customise the administrators rights with Profile)
Step: Create a Guest account:
Open the Cloudi-Fi dashboard and go to Users > Lobby (here you will see a list of Account that have already been created as well as how long that access is valid for)
Click on the "New user" button and enter the required user's information such as
- First name
- Last name
- E-mail address
- Phone number
- Type of Profile (profile types are customisable and so you can add other types in Users > Profiles)
- Account validity period (thanks to this Profile, you will be able to set different account validity period)
- Send credentials (you can choose to send either the credentials directly to the user via SMS or via e-mail)
Once you click on "Save", you will receive the user's credentials.
If needed, you can choose to print the credentials out
Renew a user password:
If you need to renew a user password, you can go back to the user's inventory (in Users > Lobby) and click on "Reset Password"
If a user reached the end of his validity period, you can easily renew/extend his account by clicking on "Extend account Validity"
- New start_date: day's date
- New end_date: day's date + guest_profile duration
You have the option of deleting a user, and if a member of your team is no longer part of it, you can do so by following the instructions in the image below.
Once you've located the user you wish to delete using the search bar in the top right-hand corner, click on the trash can icon to delete.
Now that you are sure about the deletion, you can proceed to confirm it.
If you have any questions, don't hesitate to get in touch with us - How to contact your support?