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Cloudi-Fi Knowledge Base

Delete a guest session in the Cloudi-Fi captive portal with Zscaler back-office

Alexandre de THOMASSON
  • Updated

Use case

For testing purposes, it is often necessary to delete an authentication session. We will see how to remove it from our admin console and ZScaler back-office.

 

Prerequisites

Before starting, ensure that you have the following prerequisites:

  • Access to Cloudi-Fi Admin Console
  • Access to Zscaler Admin Console

 

1. Get token information from Cloudi-Fi

  • Log into Cloudi-Fi Admin console
  • Navigate to Users > Authentications
  • Copy the Token
user token.001.png

 

2. Locate the user

  • Log into Zscaler Admin Console.
  • Go to the Administration -> User Management.
Screenshot 2024-04-19 at 10.44.51 AM.001.png

 

3. Remove the user

  • Search for the user token copied in the prior step.
  • Click on the pen and then delete.

Screenshot 2024-04-19 at 10.44.51 AM.002.png

upd.003.png

4. Activate

Go to Administration > Activate

Screenshot 2024-04-19 at 10.44.51 AM.004.png

5. Clean-up user device

  • On the guest device, delete all cookies, disconnect from the Wi-Fi, and forget the SSID of the hotspot.