Cloudi-fi identified (November 17th 11:00 CET) an incident - Administrators using SSO to access to Admin UI are no longer able to authenticate.
Resolved (Under monitoring)
Incident time window
Start: November 17th 2023 at 11:00 CET
- Problem definition
- Operation to identify the root cause
- Workaround and development of the patch
End: November 17th 2023, at 14:20 CET
Administrators using SSO (with Azure AD, Okta, Google, etc.) to access to Admin UI are no longer able to authenticate.
A bug with SimpleSaml library was introduced further to our PHP upgrade from 8.0 to 8.2 (see Change article).
Action 1 - November 17th 2023, at 14:00 CET
Rollback from PHP 8.2 to PHP 8.0