Incident Summary

Cloudi-fi identified (August 28th 05:30 CET) an incident - DHCP interface unavailable (DHCP service is still available for locations already deployed)

Status

Resolved

Incident time window

Start: August 28th 2023, at 05:30 CET

• Problem definition
• Operation to identify the root cause
• Workaround and development of the patch

End: August 29th 2023, at 12:35 CET

Impact

Access to DHCP section in admin console is unavailable. DHCP interface unavailable (DHCP service is still available for locations already deployed)

Root cause

This issue was due to a deployment performed on Monday August 28th on another service that overwrite the DHCP configuration

Actions plan

Action 1 - August 29th 2023, at 12:35 CET

Purge of our MQ queue