Incident Summary
Cloudi-fi identified (August 28th 05:30 CET) an incident - DHCP interface unavailable (DHCP service is still available for locations already deployed)
Status
Resolved (Under monitoring)
Our technical team are working on this issue to resolve it as soon as possible.
Incident time window
Start: August 28th 2023, at 05:30 CET
- Problem definition
- Operation to identify the root cause
- Workaround and development of the patch
End: August 29th 2023, at 12:35 CET
Impact
Access to DHCP section in admin console is unavailable. DHCP interface unavailable (DHCP service is still available for locations already deployed)
Root cause
This issue was due to a deployment performed on Monday August 28th on another service that overwrite the DHCP configuration
Actions plan
Action 1 - August 29th 2023, at 12:35 CET
Purge of our MQ queue