Incident Summary

Cloudi-fi identified (August 28th 05:30 CET) an incident - DHCP interface unavailable (DHCP service is still available for locations already deployed)

Status

Resolved (Under monitoring)

Our technical team are working on this issue to resolve it as soon as possible. 

Incident time window

Start: August 28th 2023, at 05:30 CET

• Problem definition
• Operation to identify the root cause
• Workaround and development of the patch

End: August 29th 2023, at 12:35 CET

Impact

Access to DHCP section in admin console is unavailable. DHCP interface unavailable (DHCP service is still available for locations already deployed)

Root cause

This issue was due to a deployment performed on Monday August 28th on another service that overwrite the DHCP configuration

Actions plan

Action 1 - August 29th 2023, at 12:35 CET

Purge of our MQ queue