The User Accounts Export feature enables administrators to export user account data into a Microsoft Excel (.xlsx) file for reporting, auditing, or offline analysis.
The export includes all eligible user account information, including columns that may not currently be displayed in the interface.
Export generation is performed asynchronously to ensure the application remains responsive, even for large datasets.
Note
The exported data reflects the state of the database at the time the export is processed. Because the export is generated asynchronously, it is not a transactional snapshot of the data at the moment the request is submitted.
Permissions
The Export action is available only to administrators with the following permissions:
- Data Protection
- Identities Management (View and Edit)
Export user accounts
To export user accounts:
- Navigate to Users > Accounts.
- Click Export in the upper-right corner.
Select the export period
A dialog is displayed allowing the administrator to define the time range for the export.
The administrator can:
- Select a Start Date
- Select an End Date
- Use one of the predefined ranges:
- Last week
- Last 2 weeks
- Last month
- Last 3 months
- Last 6 months
- Last year
After selecting the desired period, click Start.
Export generation
After clicking Start, the export request is submitted to the backend.
The system creates an asynchronous export task and displays a progress dialog.
During this time:
- The administrator may continue using the platform.
- No browser session is blocked.
- The export is generated in the background.
Export completion
Once the export has been generated successfully:
- the Excel file is downloaded automatically by the browser;
Exported data
The exported Excel file contains all eligible user account information, the exported dataset reflects the applied filters and selected export period.
Typical information includes:
| Field | Description |
|---|---|
| Identifier | User identifier (email, phone number, username, etc.) |
| Display Name | User display name |
| First Name | User first name |
| Last Name | User last name |
| Email address | |
| Phone Number | Phone number |
| Profile | Assigned profile |
| Sponsor | Associated sponsor (if applicable) |
| Validity Period | Account validity dates |
| Creation Date | Account creation timestamp |
| Last Login | Most recent successful login |
| Location | Associated location |
| Account Status | Current account status |
| Additional eligible attributes | Any exportable fields available for the tenant |
Note
The exact list of exported columns may evolve as new user account attributes become available in future releases.
Notes
- Exports are generated asynchronously.
- Export duration depends on the number of matching user accounts.
- The exported file is in Microsoft Excel (.xlsx) format.
- The export reflects the data available at the time the background task is processed.
- The export respects the administrator's permissions and tenant scope.