Use case
How are your logs stored by Cloudi-Fi, and where to find them in your tenant.In this article, we will detail how your records are kept in our infrastructure.Around Cloudi-fi services, we can mention three types of logs
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Audit logs
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Web browsing logs
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Authentication logs to the captive portal
Audit logs
Definition: a record of events and changes performed by an administrator in the Admin Console
Accessible via Admin Console Administrators Audit Logs
Storage location - Cloudi-fi servers
Duration of storage - during the period of the customer subscription.
Authentication logs
Definition: a record of Guest user's authentications to the captive portal
Accessible via Admin Console Visitors Authentification
Storage location - Cloudi-fi servers
Duration of storage - according to the location country (configured in the Admin Console Locations Country), we applied local regulations. Feel free to contact us with any specific concerns about your country at privacy@cloudi-fi.com.
A purge script is launched monthly, and data are retained or deleted according to the country's regulations.
Web browsing logs
Definition: web transactions performed by Guest users
If you route your Guest traffic to Zscaler:
Accessible via Zscaler tenant Analytics Web Insights Logs
Storage location - Zscaler
Duration of storage - logs is stored by Zscaler for one year regardless of the Customer and country regulations.
If you don't use Zscaler and you transfer your weblogs to Cloudi-fi:
A compilation is done by Cloudi-fi between the authentication log (managed by Cloudi-fi) and web browsing logs (received from you). To allow this compilation, send your Guest web browsing logs to our SYSLOG servers.
Accessible via Admin Console Visitors Audit Logs
Storage location - Customer equipment and Cloudi-fi SYSLOG servers. For the matching between the log received by you and the Client concerned, Cloudi-fi relies on MAC addresses or AccesPoint IPs/names.
Duration of storage - same as Zscaler, Cloudi-fi store web browsing logs (on his Cloudi-fi SYSLOG servers) for one year.
Log Storage location
For Europe
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Authentication Logs |
Audit Logs Web Browsing Logs |
Primary |
OVH (FR - Roubaix) |
OVH (FR - Gravelines) |
Backup |
OVH (FR - Gravelines) |
OVH (DE - Limburg) |