Describes how and why Cloudi-Fi gathers personal information
The personal data provided when registering to the Service related to the use of the Services is collected, processed, transferred, stored and used:
- by CLOUDI-FI as a data controller (or the equivalent term under applicable local law) for the purpose of enabling Your access to the Service, as well as by Our affiliates and service providers (including the Operators) acting on Our behalf (“Service Providers”), either located within or outside of your country or legal jurisdiction.
If required by applicable law, we will obtain your consent to such collection, use and disclosure of your personal data in accordance with the relevant law.
1. Purposes
We maintain and use your personal data
- to help authenticate you when logging in to the Service;
- to remember your preferences and registration information;
- to ensure the security of use of the Service;
- to measure and obtain data to improve the effectiveness of the Service;
- to comply with applicable law (for example, traffic data collected may be used for criminal prosecution purposes including investigation, records or judicial action in relation to criminal offenses in any applicable jurisdiction in the world);
- for analytics purposes;
- for IT support purposes;
- with your consent, for direct marketing purposes by telephone, SMS or email (such as to send you communications containing news, information and updates about Our products, services, offers, promotions and special events, satisfaction surveys, and other marketing communications that may be of interest to you).
2. Data collection
You are required to provide certain personal data (your first and last name, email address and/or cell phone number) by (a) filling in the fields identified as mandatory in the registration form on the login page of the Service or (b) using your social network credentials by selecting one of the social networks from the list provided on the login page of the Service. You provide this personal data on a voluntary basis. Failure to provide any of such required personal data will prevent you from accessing the Service. In addition, CLOUDI-FI and the Service Providers may create and retain authentication and activity logs (type of device, date and hour of connection to the Service).
In addition, CLOUDI-FI and the Service Providers may create and retain authentication and activity logs (type of device, date and hour of connection to the Service). Insofar as required to make the Service available, CLOUDI-FI and the Service Providers collect traffic data (i.e., data processed to transfer the Users’ communication through the electronic communication network, including User identification information, IP address, date and time of connection and disconnection) generated through your use of the Service, and CLOUDI-FI and the Service Providers may process traffic data relating to your electronic communications.
3. Minors
If you are under the minimum age requirement, please do not submit any personal data without the express consent and participation of your parent or guardian. To the maximum extent permitted by applicable law and without limiting any other provision of this notice, We disclaim liability for any personal data submitted in contravention of this clause.
If you access Our Services from the US, Guam or the US Virgin Islands: Our Services are not targeted to children under thirteen (13) years of age and We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.
4. Data retention
Your traffic data will be retained for one year or any other mandatory retention duration, and your other personal data will be stored electronically and retained for as long as legally required or necessary to fulfil the purposes for which your personal data is processed, unless you object to the processing of your data or withdraw your consent in accordance with this notice.
5. Security
We undertake to implement appropriate technical and organisational measures to protect your personal data against unauthorised and unlawful processing or accidental loss, destruction, damage, theft, use or disclosure when your personal data is processed under Our control.
6. Data sharing and transfers
Insofar as required to make the Service available, CLOUDI-FI may share data with government or law enforcement within or outside of the country or legal jurisdiction where you are registered, where required by applicable law. With your express consent, We may also share your personal data with Our affiliates worldwide for marketing purposes. If We are or may be acquired by or merged with another company, if substantially all of our assets are or may be transferred to another company, or as part of a bankruptcy proceeding, We may transfer the data We have collected from you to the other company.
For the purposes noted above and any applicable retention period, your personal data are stored into European Union unless otherwise required by law. Your personal data may also be transferred to Our affiliates in any country or region where you use your account to access the Service, for IT support purposes. If you consented to receiving marketing communications, your personal data may be transferred to other countries where our brand affiliates are located. In South Korea, the categories of personal data to be transferred are: your first and last name, email address and/or cell phone number; and the retention period of the personal data by those recipient is 12 months. The list of the relevant brand affiliates is available by request to privacy@cloudi-fi.com.
We take steps to ensure your personal data will only be transferred to locations outside of your home country where we are satisfied that adequate levels of protection are in place to protect personal data held in that jurisdiction, and (where we are required to do so) with your consent. When your personal data is transferred to any foreign jurisdiction, your personal data may also become subject to the laws of that jurisdiction.
Where transfers to those countries cannot rely on consent, they will be made pursuant to the standard contractual clauses approved by the European Commission, relevant national equivalents thereof, or other safeguards where permissible including ensuring compliance with the Australian Privacy Principles for Australian residents. Subject to the laws of your jurisdiction, you may have the right to object to the transfer of your personal data, and if you do not provide consent to the transfer of your personal data, you may be blocked from receiving the Service in the future.
7. Your rights
You have the right to access your personal data. In addition, depending on applicable law, you may have the right to (a) update, correct and/or supplement your personal data; (b) delete, anonymize or block your personal data, notably in case of unlawful processing, including unnecessary data retention; and/or (c) obtain confirmation that any entity that has received your personal data has been informed of your exercise of your rights mentioned in (a) and (b), unless a legal exemption applies (e.g., this requirement is impossible or involves the use of means manifestly disproportionate to the protected right).
You may also request removal of your personal data from Our database, and object, for a legitimate purpose, or withdraw your consent, as appropriate, to the processing and/or transfer of your personal data by Us and Our service providers:
- in France, you also have the right to give instructions regarding the storage, deletion and communication of your personal data after your death;
- in Italy, you are granted with the data subjects' rights set forth in the Legislative Decree 101/2018;
- in Greece, you are granted with the data subject’s rights set forth in the articles 11-14 of Law 2472/1997;
- in Hungary you are also entitled to seek remedy from the regional court having competence on the basis of your place of residence or from the Hungarian National Authority for Data Protection and Freedom of Information (ügyfélszolgálat@naih.hu, 1125 Budapest, Szilágyi Erzsébet fasor 22/c, +36-1-391-1400, https://naih.hu/),
- in Ireland, you have the right bring any complaints to the Data Protection Commissioner;
- in Puerto Rico, you have the right to bring any complaints to the Department of Consumer Affairs (“DACO”);
- in Singapore, you may also request information about the ways in which your personal data has been or may have been used or disclosed by Us in the 12 months before the date of your request.
To exercise these rights in accordance with applicable law, or for any question regarding this Privacy Notice, please write to privacy@cloudi-fi.com. Objection or withdrawal of your consent to the processing and/or transfer of your personal data will prevent you from accessing the Service. Objection or withdrawal of your consent to the use of your personal data for direct marketing purposes will prevent you from receiving marketing communications from us. If you notify Us of your request to withdraw your consent, We will notify you of the likely consequences of your withdrawal on receipt of the notice. We will respond to you within one month of receiving a written complaint, or within any other shorter period of time as prescribed under local mandatory laws. In Australia, if you have a complaint about how We have handled your personal information, please contact us on the above information. You may contact the Office of the Australian Information Commissioner for further guidance (https://www.oaic.gov.au/).
8. Do not track
The Service does not respond to Do Not Track signals. For more information about Do Not Track signals, please click here You may, however, disable certain tracking as discussed in the Cookies section below (e.g., by disabling cookies).
9. Opting out of marketing communications
We may send periodic marketing communications (including by email) to you with your consent. You may opt out of such communications by following the opt-out instructions contained in the marketing message or emailing Us at privacy@cloudi-fi.com. If you access Our Service from the US, Puerto Rico, Guam or the US Virgin Islands: Please note that it may take up to ten (10) business days for us to process opt-out requests.
10. Cookies
The Service uses online technologies called "cookies". Generally speaking, "cookies" are text files that are placed in your device's browser, then stored on the device, and that can be used to help recognize that browser across different Web pages, websites, and browsing sessions.
We may use cookies or similar technologies to improve use of the Service:
- to help authenticate you when logging in to the Service;
- to remember your preferences and registration information;
- to ensure the security of use of the Service; and
- to measure and obtain data to improve the effectiveness of the Service.
We use both temporary cookies ("session cookies") and long-term cookies ("persistent cookies"). Session cookies are automatically deleted at the end of each session, whereas persistent cookies are stored in between sessions so that We can remember things about you when you return to Our service and personalize or improve your experience.
You can manage cookies using browser controls in your device (please refer to the “help” section of your browser for details). For further information about how to delete and control cookies go to https://www.allaboutcookies.org/manage-cookies/index.html. The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.
Although cookies may be disabled or deleted, you hereby acknowledge that all or part of the Service may not be accessible if you refuse cookies that are strictly necessary for the provision of the Service.
11. Destruction of personal data and destruction methods
Subject to mandatory local laws, we may be required to destroy your personal information without delay once they are required to be destroyed (e.g., if the purposes of collection/use of the information are fulfilled, if the statutory retention period expires), in a way that the information may not be restored or reconstructed. If printed on paper, the personal information will be destroyed by shredding or incinerating the paper documents or otherwise and, if saved in electronic form, the personal information will be destroyed by technical means to ensure the information may not be restored or reconstructed at a later time.