Explains how to set up your Extreme Cloud IQ to prevent visitors from being redirected to the splash page after 30 minutes of inactivity.
Typically, if a visitor remains inactive for a period ranging from 1 to a maximum of 30 minutes, the Session Idle Timeout timer is activated by the access point (AP), leading to the deletion of the user's session. Upon attempting to reconnect to the network, the user is then directed back to the splash page.
Here is the configuration to avoid this behavior.
Just so you know, in this article, we assume you already configured your Cloudi-Fi Guest SSID.
- Navigate to Configure Network Policy and edit your Policy.
- Access the Wireless Networks tab.
- Proceed to the MAC Authentication tab and activate it.
- Authentication protocol should be set to PAP.
- Scroll down to the User Access Settings section:
- Enable the option to apply different user profiles to various clients and user groups.
- Enable the ability to assign user profiles using RADIUS attributes.
- Specify the Standard RADIUS Attribute as 11_Filter-Id.
- Click on the "+" button to add a user profile rule.
- Name the profile as "cloudifi-".
- Save the user profile.
- Ensure that the profile name matches an existing profile in your Cloudi-Fi account.
- Verify the profile in CloudiIQ by accessing the Cloudi-Fi admin UI Identities Profiles.
- Enable "CWP BYPASS" within the profile settings.
- Create an Assignment Rule for this profile.
- Name the rule as "cloudifi-PROFILE_NAME".
- Click on the "+" to add the RADIUS Attribute rule.
- Choose "A single standard RADIUS Attribute Value Pair."
- Set the Attribute value as "cloudifi-PROFILE_NAME".
- Click OK and Save the rule.
- Save the changes made on the Wireless Networks tab.
- Navigate to the Deploy tab.
- Deploy the policy on your devices.