Administrators Export
The Administrators Export feature enables administrators to export administrator account information into a Microsoft Excel (.xlsx) file for reporting, auditing, compliance, or offline review.
The export includes all eligible administrator account attributes available to the current administrator.
Export generation is performed asynchronously to ensure optimal performance regardless of the number of administrator accounts.
Note
The exported data reflects the state of the database at the time the export is processed. Because exports are generated asynchronously, they do not represent a transactional snapshot of the data at the moment the export request is submitted.
Permissions
The Export action is available to administrators with permission to view administrator accounts.
Export Administrator Accounts
To export administrator accounts:
- Navigate to Administrators > Accounts.
- Click Import / Export.
- Select Export.
Export options
Before the export starts, a confirmation dialog is displayed.
The administrator can choose whether to include disabled administrator accounts.
- Unchecked (default): exports only enabled administrator accounts.
- Checked: exports both enabled and disabled administrator accounts.
Click Start to generate the export.
Export generation
Once Start is clicked:
- an asynchronous backend export task is created;
- the administrator may continue using the application while the export is generated;
- a progress dialog indicates that the export is in progress;
- once complete, the generated Excel file is automatically downloaded by the browser.
Supported format
Administrator accounts are exported as a Microsoft Excel (.xlsx) workbook.
Exported columns
The exported spreadsheet contains administrator account information.
| Column | Description | Example |
|---|---|---|
| Name | Administrator display name | John Smith |
| Administrator email address | john.smith@company.com | |
| Phone | Administrator phone number | +33 6 12 34 56 78 |
| Profile | Assigned administrator profile | Super Administrator |
| Main group | Primary administrator group | Europe |
| Secondary groups | Additional administrator groups | France, Spain |
| Teams | Assigned teams | EMEA, Support |
| Creation date | Account creation date | 2025-10-24 |
| Last update | Date of the last account modification | 2026-05-22 |
| Status | Account status | Enabled |
The exported file preserves this column order while including all eligible administrator account data available to the current administrator.
Reference data
Several exported values reference configuration objects that exist within the tenant.
These values are useful when preparing a future administrator import or validating the platform configuration.
The following columns reference existing configuration:
| Column | References |
|---|---|
| Profile | Administrator Profile |
| Main group | Administrator Group |
| Secondary groups | Administrator Group(s) |
| Teams | Team(s) |
For example:
| Name | Profile | Main group | Secondary groups | Teams |
|---|---|---|---|---|
| John Smith | Super Administrator | Europe | France, Spain | EMEA, Support |
In this example:
- Super Administrator is an existing Administrator Profile.
- Europe is an existing TAG.
- France and Spain are existing TAGs.
- EMEA and Support are existing Teams.
These referenced objects must already exist in the tenant before they can be assigned to an administrator account.
Export scope
The exported dataset:
- includes all administrator accounts accessible to the current administrator;
- optionally includes disabled administrator accounts when Include disabled accounts is selected;
- exports all eligible administrator account attributes;
- respects the administrator's permissions and tenant scope;
- reflects the data available when the asynchronous export task is processed.
Notes
- Export generation is asynchronous.
- Export duration depends on the number of administrator accounts.
- The exported file is provided in Microsoft Excel (.xlsx) format.
- Changes made while the export is running may be reflected in the exported file because the export uses the data available when the background task is processed.
- Passwords, authentication secrets, API keys, tokens, and other confidential credentials are never included in the exported file.