Context

Maintenance operation on our DHCP/IOT service.

Change description

• Apply security patches
• Upgrade application version
• Increase the capacity of the IoT device storage

Time windows

November 9th from 6:00pm (CET) to 7:00pm (CET)

Impact

• DHCP Administration: access to Admin UI > Network section will be down during the change time window
• Partial service interruption: for each geographical area (EMEA, APAC, AMER), each of the two active DHCP nodes will be down one after the other

Update

The operation was completed successfully. It was performed on November 9th from 6:30pm (CET) to 9:30pm (CET)
No major incident was noticed during the intervention timeframe, as at least one DHCP node was available per region throughout the operation.
Configuration changes applied by customers during this timeframe were applied on November 10th, 10am CET.