Context
Maintenance operation on our DHCP/IOT service
Change description
- Apply security patches
- Upgrade application version
- Increase the capacity of the IoT device storage
Time Windows
November, 9th from 6:00pm (CET) to 7:00pm (CET)
Impact
- DHCP Administration: access to Admin UI > Network section will be down during the change time window
- Partial service interruption: for each geographical area (EMEA, APAC, AMER), each of the 2 active DHCP nodes will be down one after the other
Update
The operation was completed successful. It was performed on November, 9th from 6:30pm (CET) to 9:30pm (CET)
No major incident was noticed during the intervention timeframe as at least one DHCP node was available per region all along the operation.
Configuration changes applied by customers during this timeframe were not applied until November 10th, 10am CET.